Connected Workforce: Retail sales and field service mobility solutions
Empower, educate and manage field employees with a robust set of productivity tools.
[Ei] Grid™ mobility tools, together with secure identity-driven content broadcast capabilities, uniquely positions the [Ei] Platform as an integrated remote workforce performance tracking toolkit. It augments your existing workflow, helping you capture and manage efficiency data about your field employees.
Field service and multi-location enterprise employees can improve their productivity and efficiency by having immediate and up-to-date access to customer information, product or service education materials, as well as any digital asset-related information on any device. Whether the information relates to an in-store queue management kiosk, digital smart shelf, marketing screen, or simply a mobile handheld device, your employees can access it wherever they are.
Both the quantity and quality of customer or product engagements are automatically tracked in real-time, via environmental sensors and digital screen interactions, or simply via customer and field manager quality surveys, closely integrating with [Ei] Metrix™ Business Intelligence dashboards and reports.
Key Applications and Features
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